E-mail and chat reference: assessing patron satisfaction. Article

authors

• Stoffel, Bruce R.

publication date

• 2004

published in

• Reference Services Review  Journal

start page

• 120

end page

• 140

volume

• 32

isuCitationAuthors

• Stoffel, Bruce R. and Toni Tucker

isuCitationEndPage

• 140

isuCitationJournalTitle

• Reference Services Review

isuCitationJournalYear

• 2004

isuCitationPubDate

• 2004

isuCitationSource

• Reference Services Review 32 (2004): 120-140.

isuCitationStartPage

• 120

isuCitationTitle

• E-mail and chat reference: assessing patron satisfaction.

isuCitationType

• Article

isuCitationVolume

• 32