selected publications
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article
- Education - Curriculum Assessment: A Systems Approach - Use a prioritized matrix to establish learning objectives and methods for courses.. Quality Progress. 35:54. 2002
- Continuous Product and Process Improvement as Keys to Success: A Case Study.. The Journal of Technology Transfer. 20:42-53. 1995
- State quality initiatives: Mini-Baldrige to Baldrige Plus.. National Productivity Review. 13:423-438. 1994
- A Conceptual Framework for Buyer-Supplier Partnerships Developed From Qualitative Case Study Data.
- A Framework for Curriculum Assessment.
- A Framework for the Development of Buyer-Seller Performance Metrics: The Seller's Perspective.
- A Qualitative Investigation of Interdependent Problem Solving in Buyer-Seller Partnerships.
- A Relationship Between Critical Events and Learning in the Context of Project Management.
- An Examination of Communication Behaviors as Mediators of the Influence of Cooperative Norms on Problem Solving Efficacy in Buyer-Seller Partnerships.
- Changing Expectations: The Potential Impact on Buyer-Supplier Partnerships.
- Continuous Product and Process Improvements as Keys to Success: A Case Study.
- Enhancing our Understanding of Buyer-Supplier Partnerships through Qualitative Case Study Research: A Guided Tour.
- Interorganizational Buyer-Seller Relationships: The Impact of Individual Perceptions on Relationship-Oriented Action.
- Managing Customer Relationships: Implications for the P/M Part Producer.
- State Quality Awards: A Comparison of Approaches.
- Using the Baldrige Award Criteria as an Organizing Framework for Exploring Buyer-Supplier Partnerships: A Pilot Study.
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thesis or dissertation
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unclassified publications