selected publications
-
article
-
An Integrative Approach for Selecting a TQM/BPR Implementation Plan..
The International Journal of Quality Science.
1:6-23.
1996
-
An Integrative Framework for Developing and Evaluating a TQM Implementation Plan..
The Quality Management Journal.
3:73-84.
1995
-
A Comparative Study of Quality and Reengineering Programs.
-
An Assessment of Quality Management Programs: Linkage withOrganizational Goals and Culture.
-
Are TQM and BPR Practiced Differently?.
-
Obstacles to Implemeting TQM.
-
An Integrative Approach for Selecting a TQM/BPR Implementation Plan..
The International Journal of Quality Science.
1:6-23.
1996